Aqua encourages customers to apply for help with bills through customer assistance program
KAYLEE LINDENMUTH / SHENANDOAH SENTINEL FILE
SHENANDOAH – Aqua Pennsylvania, the new owners of Shenandoah’s water system, is offering a year-round discount program “designed to make water bills more affordable.”
In addition to discounts on monthly water and wastewater bills, customers who make timely monthly payments will receive a $25 credit toward balances they owed before joining the program, titled the Customer Assistance Program.
“At Aqua, we believe everyone deserves access to clean, safe, reliable water and wastewater services, but we recognize we all need a hand sometimes,” said Essential Utilities Director of Community Assistance Programs Rita Black. “We’re proud to roll out this new customer assistance program to ensure service remains affordable for our customers.”
Customers can use the income calculator to check their eligibility status. To apply, call 1-888-282-6816 or visit www.hardshiptools.org/MyApp for detailed information on eligibility requirements and application instructions.
Aqua has multiple programs to support customers who need a helping hand. Visit AquaWater.com to learn more.
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